Faq

 

Frequently asked questions

What is the normal delivery term for standard parts?

We can deliver standard parts that we have in stock on the next business day. Otherwise, it takes about 3 business days.

Are you supplying standard parts other than those listed on the website?

Yes, just send a further specification.

Can you provide special parts?

Yes, send us a technical drawing and we will prepare a quotation and a delivery schedule.

What is the term of delivery of special parts?

Delivery of simpler parts is 6-7 days, for more complicated 10-12 days.

Are the products you offer certified?

Yes. We cooperate exclusively with renowned European manufacturers. Upon request, we will deliver a Declaration of Conformity.

Please contact us for specific orders or inquiry.
Non-binding demand

SPEED

Are you in a hurry for the ordered part? In some cases, we can arrange next business day delivery. In any case, we will do our best to get your product as soon as possible.

PRICE

Did you get a better price offer from other company? Send it to us and we will do our best to offer you better price.

FEEDBACK

Does it happen to you that you are waiting for a supplier's answer for more than a day without knowing that your request is being addressed? We will always respond to you in an hour or less. If we know that the offer will take more time, you will receive a confirmation e-mail with an estimate how long it will take to process it.